We support general image format including JPG, PNG, JPEG, or BMP with no more than 15 megabytes, the subject in the images must be clearly meant to be the foreground, for instances a person, animals, product, cartoon, car or graphics icon. If it is oversized (e.g. larger than 4096 x 4096 pixels), the image will be resized to the maximum supported resolution.

SVE AI works very well with most of the photos that include a person, product, etc. However, the quality of the results may vary with the complexity of images results. Continuous improvement has been made to the AI model of SVE. For better user experience, we highly recommend uploading a few typical test images to see if the results meet the requirements of your specific task. In case the results did not meet the requirements, all subscriptions are covered by a 7 Days Refund Guarantee (restricted to 10 downloads).

We provide FREE small resolution cutouts with up to 0.25 megapixels (e.g., 500 x 500 pixels)

Customers can cancel, upgrade or downgrade their selected subscription anytime.

You can request for a refund within 7 days of purchase, provided that you have not used out of the purchased credits.

Credits are virtual currency for using the services offered by VideoRemix, such as downloading full resolution images after background removal. They can be used via the SVE A.I. API integration in our editor.

Once all credits are exhausted in your account, you can upgrade your subscription plan by clicking the upgrade link on the editor or by visiting https://videoremix.io/image-pricing/

We currently accept credit/debit cards, and PayPal.